Privacy Policy

This page is a courtesy translation of our German-language Datenschutzerklärung. The German version is the legally binding one.

1. Controller

The controller responsible for data processing on this website is:
Lunovio GmbH, Brückenstraße 19, 59065 Hamm, Germany
Phone: +49 4109 55 49 63 · Email: info@lunovio.de

2. Access data and server logs

When you visit this website, our hosting provider automatically collects information in so-called server log files that your browser transmits automatically. This includes: browser type and version, operating system used, referrer URL, IP address, and the date and time of the request. This data cannot be attributed to a specific person and is not combined with other data sources. Processing is based on Art. 6 (1)(f) GDPR, arising from our legitimate interest in the technically error-free presentation and security of our website.

3. Getting in touch

If you contact us via the contact form or by email, we store the details you provide (e.g. name, email address, phone number, message content) in order to process your enquiry and to be able to answer any follow-up questions. Processing is based on Art. 6 (1)(b) GDPR, since it is necessary to respond to your pre-contractual enquiry. We delete your details once they are no longer required for the purpose for which they were collected, or restrict processing where statutory retention obligations apply.

If you request a callback, we use the phone number you provide solely for the purpose of the agreed call.

4. Contact form provider

To technically transmit the contact form, we use an external form service provider, which forwards the submitted data to us by email. Where required, a data processing agreement under Art. 28 GDPR is in place with this provider.

5. Cookies and tracking

In its base version, this website does not use cookies for analytics or marketing purposes, nor any third-party tracking or analytics tools. Should cookies, analytics, or marketing tools be added at a later date, this privacy policy will be updated accordingly, and consent will be obtained via a cookie consent tool where required.

6. Disclosure of data

Your personal data is only passed on to third parties where necessary to fulfil a contract, where you have given consent, or where we are legally obliged to do so. We do not pass on data for advertising purposes.

7. Your rights as a data subject

You have the right, at any time, to request information about the personal data we hold about you, and to request its correction, deletion, or restriction of processing. You also have a right to data portability and a right to object to processing based on your particular situation. Please contact us using the address above.

You also have the right to lodge a complaint with a data protection supervisory authority, for example the data protection authority responsible for North Rhine-Westphalia.

8. Data security

For security reasons, this website uses SSL/TLS encryption to protect the transmission of confidential content, such as enquiries submitted via the contact form.